Delivery & Returns

If you would like to speak to a member of the SPC Collection Customer Services team about our delivery options, please call +44 (0)20 7535 2252 or email us at info@spccollection.com

Delivery

UK

£5 Standard Delivery for UK addresses only.

We aim to deliver UK orders within 3-5 working days. Weekends and UK Bank Holidays are not considered working days. Due to the special nature of our products, increases in seasonal demand and factors beyond our control, there may be occasional times when longer delivery times occur.

Europe

Enjoy FREE EU STANDARD DELIVERY when you spend over £150 online*

Simply add your desired items to your shopping bag, once the total reaches £150 the delivery charge will be automatically removed from your order total.

Orders below £150 – £10.00 charge for EU addresses only.

We aim to deliver EU orders within 5-7 working days. Weekends and UK & EU Bank Holidays are not considered working days. Due to the special nature of our products, increases in seasonal demand and factors beyond our control, there may be occasional times when longer delivery times occur.

Rest of the World

£20 STANDARD DELIVERY

We aim to deliver Rest of World orders within 7-10 working days. Weekends and UK Bank Holidays are not considered working days. 

Please note: SPC Collection cannot deliver to any PO BOX addresses or to private addresses in China and Russia. 
Please note: These charges only include delivery; therefore non-EU customers will be responsible for import duties and local taxes.


Faulty or Damaged Goods

In the rare event that goods are delivered faulty or damaged please contact our Customer Services department on +44 (0)207 535 2222 or email info@spccollection.com so we can arrange a replacement or a refund. If the package you receive is damaged or open please do not accept the delivery and contact Customer Services immediately to arrange a replacement. We will bear the costs to collect the goods and issue a re-delivery.